Privacy Policy Massive

Why Our Privacy Policy Matters to You

Look, privacy policies might not be the most thrilling read, but when you’re trusting a platform like Massive with sensitive career info, it’s worth understanding what’s happening behind the scenes. From your resume details to interview recordings, we’re handling a lot of personal data responsibly.

Our privacy policy is like a handshake—it explains exactly what info we collect, why, and how we keep it safe. Knowing this helps you feel confident using our AI tools for job matching and interview automation without surprises.

How We Collect and Use Your Data

When you sign up, we start with basics like your name, email, and location. But here’s the thing: the richer your profile, the smarter our AI gets at matching you with jobs that truly fit.

For job seekers, that means uploading resumes, listing skills, salary expectations, and even preferences about company culture or commute. For employers, it’s about job descriptions, hiring criteria, and feedback from interviews.

Our AI doesn’t just crunch static data—it learns from your interactions. Every time you swipe on a job or complete an interview, the system fine-tunes its recommendations. Transparency is key here, so our privacy policy spells out how this learning process happens and what info we use.

Breaking Down the Personal Info We Handle

We get it, sharing personal info can feel like a leap of faith. To be upfront, here’s what we collect and why:

• Basic Profile Data: Name, contact details, profile photo, location, and communication preferences.
• Professional Info: Work history, education, certifications, skills assessments, and salary details.
• Behavioral Data: How you interact with jobs, interview scores, response times, and platform usage.

And because interview automation is part of what we do, we also collect voice patterns and speech analysis during AI interviews to improve feedback and experience. We know that might feel a bit intense, so we keep that data encrypted and limited in access.

How Our AI Uses Your Data to Match Jobs

The magic behind our AI job matching is all about accuracy and relevance. We don’t just look at keywords—we analyze skills, experience, company fit, and even commute preferences to find the right roles for you.

Employers benefit too. Our system pre-screens candidates based on communication style, problem-solving, and cultural fit, making the hiring process smoother for everyone.

From our experience, the more complete your profile, the better the matches. And here’s the kicker: our AI learns from successful hires, so it keeps getting smarter at spotting what really works.

What Happens with Your Interview Data?

So, you might wonder—what exactly happens to those AI-conducted interviews? Here’s the deal:

1. Our AI interviewer records audio (and video if applicable) to analyze your communication and problem-solving skills.
2. Interviews are scored in real-time and insights are generated immediately.
3. Recordings are encrypted, stored securely, and accessed only by authorized team members when needed.
4. Most recordings are deleted after 90 days unless you opt-in for longer retention.

We don’t sell or share your interview recordings with third parties, period. This data is solely used to improve the AI experience and provide feedback.

Third-Party Integrations and Your Data

Massive connects with several external platforms to streamline hiring:

• Job boards like Indeed, LinkedIn, and ZipRecruiter
• HR systems such as Workday, BambooHR, and ADP
• Background check and skills assessment providers
• Video conferencing tools for live interviews

When you apply for a job, relevant info (like your resume and interview results) is shared with the employer’s system. But here’s the thing: they only get what’s necessary for hiring decisions, keeping your data secure and relevant.

Your Rights Over Your Personal Data

What’s great is that US laws like the California Consumer Privacy Act give you real control:

• Access: Request all your info including interview notes and AI assessments.
• Correction: Fix anything that’s wrong in your profile to keep matches sharp.
• Deletion: Ask us to delete your data, usually within 30 days (some limits apply).
• Portability: Download your data to take it elsewhere if you want.

To exercise these rights, just submit a request through our privacy portal or contact support. We verify your identity first, which adds a layer of protection for your data.

Keeping Your Data Secure and Private

Honestly, security is something we take seriously. Handling your career info and interview data means we can’t afford to slip up.

Here’s a quick look at our core security measures:

We also notify users within 72 hours if there’s ever a data breach. Plus, regular audits and cyber insurance back up our efforts to keep your information safe.

Cookies, Tracking, and Your Choices

Cookies might seem like a small detail, but they’re part of how our platform runs smoothly:

• Essential Cookies: Keep you logged in and save your settings.
• Analytics Cookies: Help us understand feature use and improve the platform (data is aggregated).
• Marketing Cookies: Used for ads and campaign tracking, but you can opt out without losing functionality.

You can manage these through your browser or our cookie preferences center. Just remember, blocking essential cookies might break some features.

Staying Compliant and Keeping You Informed

Even though we focus on the USA, our privacy policy covers international data transfers when needed. We use approved legal safeguards to keep your info protected no matter where it goes.

We comply with CCPA, GDPR (for any EU users), and evolving state privacy laws. This means your rights and protections adjust depending on where you’re located.

When our policy updates, we don’t just change it quietly. We notify you by email, in-platform alerts, and prominent website notices. You’ll have 30 days to review changes and decide if you want to continue using our platform.

We also keep an archive of past privacy policies so you can see exactly what’s changed over time. Transparency builds trust, and that’s what we aim for.